Yes, exchanges are possible for select products, depending on availability. Please contact our support team for assistance.
Custom-made or personalised products are non-returnable unless they arrive damaged or defective.
Once your order is placed, you’ll receive a confirmation email with your order details and ID.
Minor changes can be accommodated with additional charges. Custom orders may not be alterable once production begins.
We accept major credit/debit cards, net banking, and select digital wallets.
Yes, we provide a detailed quotation with design, material, labour, and logistics costs for custom requests.
Yes, customised pieces are priced based on design complexity, materials, and fabrication time.
Please contact us immediately with your correct details so we can update them before dispatch.
Please check your spam/junk folder. If you still haven’t received it, contact us with your email and payment reference.
Custom orders typically take 4–8 weeks, depending on complexity and material availability.